Privacy Policy
Last updated: March 07, 2026
At ReliefTech (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://relieftech.online (the “Site”), make a purchase, or otherwise interact with us.
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, such as when you:
• Create an account or place an order
• Contact our customer service
• Subscribe to our newsletter
This may include your name, email address, billing and shipping address, phone number, and payment information.
We also automatically collect certain information about your device and how you interact with the Site, including IP address, browser type, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send marketing communications (only with your consent)
• Improve our website, products, and services
• Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with trusted third parties:
• Fulfillment and shipping partners
• Payment processors (Shopify Payments, PayPal, Stripe)
• Analytics and marketing services
• Legal authorities when required by law
4. Cookies and Tracking Technologies
• We use cookies to enhance your shopping experience
• Cookies help analyze traffic and personalize content
• You can disable cookies in your browser settings
5. Data Security
• We implement administrative and technical safeguards
• No online transmission is 100% secure
6. Your Rights
European Union (GDPR): You may request access, correction, or deletion of your data.
California & other regions: Similar rights apply depending on local laws.
To exercise these rights please contact us at support@relieftech.online.
7. Children's Privacy
• Our site is not intended for children under 18.
• We do not knowingly collect children's data.
8. Changes to This Privacy Policy
• We may update this policy from time to time.
• The “Last updated” date will reflect changes.
9. Contact Us
• Email: support@relieftech.online
• Thank you for trusting ReliefTech.
Returns & Refund Policy
Last updated: March 07, 2026
• At ReliefTech, your satisfaction is our priority.
• We offer a 30-day return policy.
Return Window
• Returns accepted within 30 days of delivery.
Eligibility for Returns
• Item must be unused
• Original packaging required
• No visible signs of use
Return Process
1. Email support@relieftech.online
2. Receive return instructions
3. Ship item to provided address
Refunds
• Refund processed within 5–10 business days
• Original shipping fees non-refundable
Thank you for choosing ReliefTech – we’re here to help you feel better every day.
Secure Payment for every transaction
Your security is our priority. We use industry-standard SSL encryption to ensure that your personal and payment information is 100% protected.
30-day money-back guarantee
Shop with absolute confidence. If our products don't meet your expectations, we offer a hassle-free refund within 30 days of your purchase.
World Wide Shipping Process
We provide fast and reliable shipping to over 100 countries. Every order is carefully packed and fully tracked until it reaches your doorstep.
24/7 Dedicated Support
Our expert support team is always here for you. Whether you have a question or need assistance, we're just an email or message away, anytime.