Returns & Refund Policy

Last update: March 2026

We offer a 30-day satisfaction guarantee on all our products.

Return Conditions

• The product must be returned in its original packaging, unused and in perfect condition.

• Deadline: 30 days from receipt.

• The return costs are your responsibility (except defective product or error on our part).

Return Procedure

1. Contact us by email at support@relieftech.online with your order number.

2. We will send you a return label (if applicable).

3. Once received and verified, we proceed with the refund within 5–10 business days.

Refunds

• Full refund of the price of the product (excluding initial delivery costs).

• Refund method: on the card used for the purchase.

Exceptions

• Personalized or hygienic products (e.g. eye masks if used) are not refundable unless defective.

Contact

• For any questions: support@relieftech.online

Contact Information

ReliefTech

• Address: 3499 chemin de Chambly, Longueuil, Quebec, J4L 0B4

• Email: support@relieftech.online

• Hours: Monday–Friday 9am–5pm EST

Thank you for choosing ReliefTech — your satisfaction is our priority.