Privacy Policy

Last updated: March 07, 2026

At ReliefTech (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://relieftech.online (the “Site”), make a purchase, or otherwise interact with us.

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or place an order

• Contact our customer service

• Subscribe to our newsletter

This may include your name, email address, billing and shipping address, phone number, and payment information.

We also automatically collect certain information about your device and how you interact with the Site, including IP address, browser type, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your orders

• Provide customer support

• Send marketing communications (only with your consent)

• Improve our website, products, and services

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties:

• Fulfillment and shipping partners

• Payment processors (Shopify Payments, PayPal, Stripe)

• Analytics and marketing services

• Legal authorities when required by law

4. Cookies and Tracking Technologies

• We use cookies to enhance your shopping experience

• Cookies help analyze traffic and personalize content

• You can disable cookies in your browser settings

5. Data Security

• We implement administrative and technical safeguards

• No online transmission is 100% secure

6. Your Rights

European Union (GDPR): You may request access, correction, or deletion of your data.

California & other regions: Similar rights apply depending on local laws.

To exercise these rights please contact us at support@relieftech.online.

7. Children's Privacy

• Our site is not intended for children under 18.

• We do not knowingly collect children's data.

8. Changes to This Privacy Policy

• We may update this policy from time to time.

• The “Last updated” date will reflect changes.

9. Contact Us

• Email: support@relieftech.online

• Thank you for trusting ReliefTech.

Returns & Refund Policy

Last updated: March 07, 2026

• At ReliefTech, your satisfaction is our priority.

• We offer a 30-day return policy.

Return Window

• Returns accepted within 30 days of delivery.

Eligibility for Returns

• Item must be unused

• Original packaging required

• No visible signs of use

Return Process

1. Email support@relieftech.online

2. Receive return instructions

3. Ship item to provided address

Refunds

• Refund processed within 5–10 business days

• Original shipping fees non-refundable

Thank you for choosing ReliefTech – we’re here to help you feel better every day.

Paiement sécurisé pour chaque transaction

Votre sécurité est notre priorité. Nous utilisons le protocole de cryptage SSL standard pour garantir la protection intégrale de vos informations personnelles et bancaires.

Garantie de remboursement de 30 jours

Achetez en toute confiance. Si nos produits ne répondent pas à vos attentes, nous vous offrons un remboursement sans tracas dans les 30 jours suivant votre achat.

Processus d'expédition mondiale

Nous assurons une livraison rapide et fiable dans plus de 100 pays. Chaque commande est soigneusement emballée et suivie jusqu'à sa livraison.

Assistance dédiée 24h/24 et 7j/7

Notre équipe d'assistance spécialisée est toujours à votre disposition. Pour toute question ou besoin d'aide, contactez-nous par e-mail ou message, à tout moment.